SENIOR IT Epic Providor SYSTEMS ANALYST (Remote)
Overview:
Our client is seeking a Senior IT Analyst/Programmer with advanced Epic SER and provider record expertise for a fully remote role..
Job Responsibilities:
Job Responsibilities:
- This person will build and maintain provider records, triage and resolve incidents and tickets during business hours, and communicate directly with stakeholders.
- The ideal candidate works independently, troubleshoots complex provider data issues, and understands how provider data flows across Epic and related systems.
Required Skills:
- Epic SER/Provider Records (Advanced): Hands-on experience with Login Blueprints and SER Blueprints, ePrescribing/Surescripts, External Directories, Care Teams, and Record Merges
- Incident/Problem Resolution (Advanced): Experience triaging and resolving tickets during business hours
- Stakeholder/Customer Communication (Strong): Able to communicate clearly with technical and non-technical stakeholders
- Independent Problem Solving (Strong): Self-directed, with a track record of resolving issues with minimal oversight
- Documentation/Change Control/Testing (Intermediate)
- Pro Desk API
Strongly Preferred Skills:
- Clarity/SQL (Intermediate)
- Epic Security (Intermediate): Experience with User/SER record integration and Provider Maintenance Security
- External/Referring Providers (Intermediate): Experience with addresses and organization records
- Interfaces/Integrations (Intermediate): Exposure to or knowledge of Bridges
- Master Data Management Principles (Intermediate): Source-of-truth ownership, provider/identity matching, duplicate management, data synchronization, and governance of provider and facility data
- AI Tools/Automation (Intermediate) Trainable (Familiarity Helpful): -External data feeds such as MDM, QuARQ, and MD-Staff -ServiceNow
Education Required:
- Bachelor’s degree with five (5) years technology or business administration experience.
- Preferred Education:
-Bachelor’s degree in Information Technology Business Management or related field. - Epic Provider Administration badge
- Epic Security certification (STRONGLY DESIRED)
Additional Info:
- W2 Only
- 100% Remote